TicketAudit for Smarter Unused Ticket Recovery

 


Recover Revenue from Unused Airline Tickets

Unused airline tickets often represent hidden revenue losses for travel agencies, TMCs, consolidators, and corporate travel managers. With airfares accounting for a significant portion of travel spend, even a small percentage of unclaimed or expired tickets can result in substantial financial losses.

TicketAudit is TWAI's automated platform that helps businesses identify, track, and recover value from unused airline tickets. The platform seamlessly monitors tickets across GDS, PSS, and NDC channels, giving organizations a second opportunity to recover what is rightfully theirs.

Why Unused Ticket Recovery Matters

Business travel disruptions, schedule changes, and cancellations have significantly increased the number of unused tickets in recent years. Unfortunately, many organizations still rely on manual processes to monitor these tickets, while GDS and airline systems do not always provide automatic notifications.

As a result, an estimated 5 to 10 percent of airline spend is often lost due to unused tickets.

Recovering these funds can make a significant impact on cost control and overall profitability.

Why Choose TicketAudit?

TicketAudit is designed to eliminate revenue leakage by automating the entire unused ticket management process.

Cross-GDS Ticket Monitoring

Track unused tickets across all major booking systems, including:

  • Amadeus
  • Sabre
  • Travelport
  • Custom Passenger Service Systems

Additional capabilities include:

  • Tracking of both ARC and BSP transactions
  • Daily ticket inventory refresh
  • Automated alerts and notifications

Pre and Post Travel Tracking

Stay informed throughout the complete ticket lifecycle with:

  • Automated validation of ticket usage status
  • Date-based reminders before ticket expiration
  • Support for specialty tickets, including MCOs and non-BSP or ARC tickets

Agency and Corporate Dashboards

Improve visibility and accountability with:

  • Real-time views of unused tickets by client or cost center
  • Configurable email and queue notifications
  • Compatibility with any mid-office or back-office system

Automated Reporting and Business Intelligence

Gain actionable insights through:

  • Dashboard views by airline, agency, or time period
  • Downloadable reports for finance and account teams
  • Better planning for ticket reissues and refund strategies

Business Benefits of TicketAudit

Organizations using TicketAudit can achieve:

  • 40 to 70 percent increase in unused ticket recovery
  • Up to 10 percent savings in total air spend
  • An average of 30 minutes saved per audit cycle
  • 100 percent GDS-independent and scalable automation

Who Can Benefit from TicketAudit?

Corporate Travel Managers

Gain complete visibility into unused ticket liabilities across the organization.

Travel Agencies and TMCs

Offer value-added services by proactively recovering unused ticket value for clients.

Consolidators

Track and manage unused ticket liabilities more effectively.

Finance and Audit Teams

Improve compliance, control costs, and maximize travel budgets.

Why Automation Matters

Manual ticket monitoring is time-consuming, prone to errors, and often results in missed recovery opportunities. TicketAudit automates the process, helping organizations:

  • Recover hidden revenue
  • Reduce manual effort
  • Improve operational efficiency
  • Strengthen financial control
  • Maximize the value of every airline ticket purchased

Turn Unused Tickets into Recovered Revenue

Unused tickets should never become lost revenue.

With TicketAudit for Smarter Unused Ticket Recovery, travel businesses gain the visibility, automation, and intelligence needed to identify unused tickets and recover value before they expire.

Ready to eliminate revenue leakage and optimize your travel spend?

Learn more: https://www.twai.com/Unused-Tickets-TicketAudit

Contact us: https://www.twai.com/contact-us

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