Unused airline tickets are more than just missed trips—they represent lost revenue. For travel agencies, TMCs, and corporate travel managers, even a small percentage of unclaimed tickets can significantly impact overall travel spend.
That’s where TicketAudit by TWAI steps in.
What is TicketAudit?
TicketAudit is an automated platform designed to help businesses track, validate, and recover value from unused airline tickets. It works seamlessly across multiple systems, including GDS, PSS, and NDC channels—ensuring no ticket goes unnoticed.
Why Recover Unused Tickets?
- 5–10% of airline spend is often lost due to unused tickets
- Post-pandemic travel disruptions have increased unused ticket volumes
- Manual tracking is inefficient and resource-intensive
- GDS and airline systems don’t always provide timely notifications
TicketAudit eliminates these challenges by automating the entire process.
Key Capabilities
Cross-GDS Ticket Monitoring
Monitor tickets across platforms like Amadeus, Sabre, and Travelport, including ARC and BSP transactions, with daily refresh and alerts.
Pre- and Post-Travel Tracking
Stay updated throughout the ticket lifecycle with automated validation, expiration reminders, and support for specialty tickets.
Agency & Corporate Dashboards
Gain real-time visibility by client or cost center with configurable notifications and seamless integration with any back-office system.
Automated Reporting & BI
Access audit-ready insights with downloadable reports and dashboards to optimize refund and reissue strategies.
Benefits That Drive Results
- 40–70% increase in unused ticket recovery
- Up to 10% savings in total air spend
- 30 minutes saved per audit cycle
- Fully automated, scalable, and GDS-independent
Who Should Use TicketAudit?
- Corporate Travel Managers seeking full visibility
- Travel Agencies & TMCs offering value-added services
- Consolidators tracking ticket liabilities
- Finance & Audit Teams focused on cost control
Final Thoughts
Unused tickets don’t have to mean lost revenue. With TicketAudit, your business gains the tools to identify, track, and recover hidden value effortlessly.
Start maximizing your travel spend today with TWAI.
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